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Contact

Booking Conditions

A. TERMS OF BOOKINGS 

1. Booking requests shall be made by sending a complete Booking Form (in English, German, French, Polish, Spanish or Hungarian) with all details of the client by fax (0040269211344) or by e-mail.

2. All reservations are subject to availability. The Tour Operator is obliged to send a  written confirmation or refusal to the Tourist within 48 hours of a previewed booking.  

3. The Tour Operator reserves the right to cancel the booking, despite of a written confirmation within 48 hours without giving any reason.

4. If the payment is not received on time as per clause B.1. the Tour Operator may cancel the booking.

5. The Tour Operator reserves the right to alter the travel services, which do not affect the confirmed standard of the trip. The Tour Operator will notify in writing and obtain binding acceptance of these changes from the Tourist before the tour/trip starts. 

6. After making the payment of the total amount, the Tour Operator must send within 24 hours the vouchers and all travel documents, that the Toursit needs for the trip.

B. HIGHER FORCES

1. In case of partial or complete modification of the contract, caused by unpredictable events such as fire, war, natural disasters, or any other unpredicted disasters, as well as legal actions taken by the state, which may have an impact on the fulfillment of the contract, the parties are not responsible for this agreement.

2. In case of unforeseen forces, the Tour Operator  returns all the funds except for its actual expenses incurred till the moment they has occurred.    

3. The part which is unable to fulfill its responsibilities because of unforeseen forces is obliged to inform the other part immediately- not later than 3 days from the moment the unforeseen forces occurred. If the other part does not inform  about the unforeseen forces, the agreement shall remain in full forces and effect and it will not release the other part from the liabilities of this agreement.

C. LEGAL JURISDICTION AND GOVERNING LAW 

1. Alternations to this agreement have to be made written in order to become valid. No oral supplementary agreement is valid.

2. This Agreement shall be governed, construed, interpreted, and enforced in accordance with the Romanian Laws.

3. Any dispute or matters, which arise between the Tourist and the Tour Operator, will be dealt by the Sibiu Court of Law.